How It Works

From enquiry to human handoff

A simple five-step journey. Automation handles the repeatable path; your team closes what needs judgement.

1. 01

   Capture

   Enquiries arrive from WhatsApp, Meta ads, Instagram, Facebook, and your website into one queue.

   Automated
2. 02

   Understand

   Rasta asks the right questions, reads intent, and builds a clear picture of what the customer needs.

   Automated
3. 03

   Qualify

   Budget, dates, party size, destination, and urgency are scored against your rules before a human is involved.

   Automated
4. 04

   Follow up

   Approved package info, reminders, and next steps go out automatically so no warm lead goes cold.

   Automated
5. 05

   Handover

   Qualified opportunities land with your sales team — with full context — so humans close, not chase.

   Human team